(Online library) Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
✿ Michael L. George ✿
| #58899 in Books | 2003-07-15 | Original language:English | PDF # 1 | 9.20 x1.10 x6.40l,1.60 | File Name: 0071418210 | 400 pages
||3 of 4 people found the following review helpful.| Solid, heady stuff|By Robert S. Becker|Lean Six Sigma defends the doubtful proposition that higher quality, higher speed and lower costs can be simultaneously designed into the key business processes of any company. The focus of this book is service companies, though many examples are from manufacturing companies. The author elegantly makes the argument; but adds a great deal|From the Back Cover||"How do I apply Lean Six Sigma in my service organization?" |This is a question many executives and managers are asking. With all the emphasis on using Lean Six Sigma in manufacturing environments, the need for a clear methodology f
Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services
Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment.
Lean Six Sigma for Services fills the need for a service-based approach, explaining how companies of all...
[PDF.nt95] Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions Rating: 3.60 (597 Votes)
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You easily download any file type for your device.Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions | Michael L. George. I really enjoyed this book and have already told so many people about it!
