||5 of 5 people found the following review helpful.| This book keeps going and going|By Brian Maskell|I reviewed this book when it first came out. Since then I have come to rely on the straightforward, common-sense approach Drew Locher provides in this book. Everybody can make small improvements in their office processes, but when you combine the methods shown in each chapter - you can make a powerhouse of improvement that radic|||… a simple guide to help leaders drive the Lean transformation of themselves, their people, and processes.|―Glenn Marshall, Northrop Grumman Shipbuilding | |Drew is still one of the few practitioners who really understand the concept o
Winner of a 2012 Shingo Research and Professional Publication Award
Demystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by chapters on standard work, flow, level pull, and visual management.
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[PDF.qk49] Lean Office and Service Simplified: The Definitive How-To Guide Rating: 4.89 (723 Votes)
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You easily download any file type for your gadget.Lean Office and Service Simplified: The Definitive How-To Guide | Drew Locher. I really enjoyed this book and have already told so many people about it!
